PlatformQ Health Education (PQH Education) is pleased to announce that we will be presenting a session at The 2017 Alliance Quality and Innovation Summit September 25-27, 2017 in Park City, Utah. The session, titled Investigating the Impact of Patient Education on Self-Efficacy and Health Communication, will be presented by Wendy Turell, DrPH, VP of CME Analytics, and Anne Roc, PhD, Senior Medical Director.

The session will present a case study based on an ongoing patient education program about Pseudobulbar Affect (PBA) produced in partnership with the National Stroke Association and faculty from Cleveland Clinic. The one-hour live program is structured to help patients with PBA and their caregivers gain a greater understanding of the signs and symptoms of PBA and how it differs from psychiatric disorders, how medical management can help, and learn strategies for self-care that minimize the burden of PBA and improve quality of life.

PlatformQ Health Education will share a first look at the mixed methods research study results from the evaluation of the educational initiative, including findings from patient and caregiver in-depth interviews as well as patient-level survey data.

If you’re unable to attend in person, learn more about our outcomes here, or contact Lauren Alford at for a private demonstration.

Investigating the Impact of Patient Education on Self-Efficacy and Health Communication

Tuesday, September 2, 2017


Lightning Round Sessions: Group 2


A patient directed education program was launched live and online on June 20, 2017 that focused on living with Pseudobulbar Affect (PBA), a neurological condition that causes uncontrollable crying and/or laughing that happens suddenly and frequently.

Program faculty included a physician moderator and a nurse practitioner, and featured interwoven patient and caregiver video vignettes. The program content focused on the characteristics and symptoms of PBA, management of the condition and self-care strategies.

A mixed methods research study was undertaken to assess the impact of the educational initiative on patient-related domains. Twelve semi-structured, in-depth interviews were conducted with patient participants regarding knowledge, health-related self-efficacy and health care provider/patient communication changes that have occurred since educational exposure. Patient learners were also administered online surveys targeting similar domains immediately prior to and following educational participation, as well as 8-weeks post-education.

Research findings and experiences regarding the qualitative and quantitative evaluation of the initiative, including hurdles related to patient education, will be shared.

We hope to see you Tuesday, September 26th for the PlatformQ Health Education session at the 2017 Quality and Innovation Summit. For more information, see our session page. For more information about PQHE please contact Lauren Alford at